How can we help?

FAQs

SHIPPING
What are my shipping options?

We ship via Australia Post with Standard Post for $8.95, or FREE if you spend over $129. Click here to see the full Shipping Info

Do you ship internationally?
Do you deliver to PO Boxes?

Yes we deliver to PO Boxes.

RETURNS AND EXCHANGES
What is your return policy?

Australia > We offer refund, exchange or store credit on full price items, and exchange or store credit on sale items. Items need to be returned in the original plastic packaging, tags attached & in its original condition within 30 days of the purchase date. Click here for more information, to submit a return & to see the full Returns Policy

ORDER & PAYMENTS
What is Afterpay & ZipPay & how do they work?

They are two payment services that let you buy from my store & enjoy your goodies straight away, as you pay off the order with INTEREST FREE payments. See all the info here Afterpay> & Zippay>

Can my order be tracked?

Yes it can! Once your item is packed & dispatched you will receive a confirmation email from us with tracking details. Keep an eye on your junk folder as they sometimes go there!

How do I place an order?

When you see an item you would like to purchase, simply choose your size & click on "Add to Cart". Once you have finished browsing & adding items to your cart, click on "Checkout" in the top right hand corner to confirm your items. After you have made any changes you then choose "Checkout" for payment via credit card or bank deposit, or choose "Checkout with PayPal" to use PayPal.

From here you can sign in as an existing customer, or continue as guest where you will have the option to sign up later on.

How can I pay for my order?

We accept payment via the preferred methods - Visa, Mastercard, Paypal, Afterpay & Zippay. We also accept Bank Deposit (Australia only). Please note with Bank Deposit you must make payment ASAP. If the payment has not cleared in our account after 3 business days the order will be cancelled. Your items will be dispatched once payment has been received and cleared.

Does Little Party Dress charge tax on my order?

The prices shown on our website are inclusive of GST (Australia).

Do you accept Lay-buys?

We don't do lay-buys, but we offer afterpay which is even better! (for Australian customers) Find out more here > www.afterpay.com.au

Is it safe to use my credit card on your site?

Yes it is. It is the utmost importance to us to ensure your personal information and credit card details remain confidential.

We are certified Level 1 PCI DSS compliant. Highest rated security you can find on any website.

PRODUCTS
Do you have a size guide?

Sizing is fairly standard, but can range between styles, so just make sure you read the FULL product description of each one as we describe the fit of each style in detail, PLUS say whether it’s a big/small/standard make :) And you can have a look over the size guide too (which is a fairly conservative guide). Click here to see the Size Guide

What size & how tall is the model?

Our model's size & height is mentioned on each product page.

What if you don’t have my preferred size/colour on the site?

We love bringing you & your Little Party Dress together! You can sign up to be notified if a style is restocked on the product page. Just choose your size & then click the pink WANT A RESTOCK? button. You can also Contact Us to find out when/if your size/style will be back in stock.

Can I buy a Gift Voucher?

Yes you can! Click here

What if I have another question?

We love hearing from you, so if you have any further questions, concerns or feedback regarding any of our products or website please click here to Contact Us