FAQs
Frequently Asked Questions
Shipping
We ship via Australia Post with Standard Post for $10.95, or FREE if you spend over $149. Click here to see the full Shipping Info
Yes we do! Click here for Shipping Info
Yes we deliver to PO Boxes.
Priority Dispatch
Priority Dispatch means your order is picked and packed ahead of standard orders in our warehouse queue.
It does not speed up shipping or delivery times, but it does improve the chance your order will leave our warehouse sooner.
Priority Dispatch:
- Moves your order to the front of the packing queue
- Applies to warehouse processing only
- Does not upgrade your shipping method
No — Priority Dispatch must be selected at checkout.
- It is a non-refundable fee of $2.95
- Once an order has been placed, Priority Dispatch cannot be added or changed
No — Priority Dispatch does not guarantee same-day dispatch.
- It improves the chance of same-day dispatch on business days
- Orders placed after 1:00 pm (AEST) are dispatched the next business day
- Dispatch timing may still be affected by order volume, launches, or peak sale periods
If you want your order to arrive faster, Express Shipping must be selected separately.
- Priority Dispatch = faster packing
- Express Shipping = faster delivery
- For the best chance of receiving your order sooner, select both options at checkout
Returns and Exchanges
Australia > We offer refund, exchange or store credit on full price items, and exchange or store credit on sale items. Items need to be returned in the original plastic packaging, tags attached & in its original condition within 30 days of the purchase date. Click here for more information, to submit a return & to see the full Returns Policy
Final Sale items are heavily discounted styles that cannot be returned for a refund, store credit, or exchange if you change your mind or select the wrong size.
No. Final Sale items are not eligible for returns, exchanges, refunds, or store credit for change of mind.
If your item arrives faulty, damaged, or is not as described, please contact our Customer Happiness Team. Your rights under Australian Consumer Law still apply.
Order and Payment
Yes it can! Once your item is packed & dispatched you will receive a confirmation email from us with tracking details. Keep an eye on your junk folder as they sometimes go there!
When you see an item you would like to purchase, simply choose your size & click on "Add to Cart". Once you have finished browsing & adding items to your cart, click on "Checkout" in the top right hand corner to confirm your items. After you have made any changes you then choose "Checkout" for payment via credit card or bank deposit, or choose "Checkout with PayPal" to use PayPal.
From here you can sign in as an existing customer, or continue as guest where you will have the option to sign up later on.
We accept payment via the preferred methods - Visa, Mastercard, Paypal, Afterpay & Zippay. We also accept Bank Deposit (Australia only). Please note with Bank Deposit you must make payment ASAP. If the payment has not cleared in our account after 3 business days the order will be cancelled. Your items will be dispatched once payment has been received and cleared.
The prices shown on our website are inclusive of GST (Australia).
We don't do lay-buys, but we offer afterpay which is even better! (for Australian customers) Find out more here > www.afterpay.com.au
Yes it is. It is the utmost importance to us to ensure your personal information and credit card details remain confidential.
We are certified Level 1 PCI DSS compliant. Highest rated security you can find on any website.
Products
Sizing is fairly standard, but can range between styles, so just make sure you read the FULL product description of each one as we describe the fit of each style in detail, PLUS say whether it’s a big/small/standard make :) And you can have a look over the size guide too (which is a fairly conservative guide). Click here to see the Size Guide
Our model's size & height is mentioned on each product page.
We love bringing you & your Little Party Dress together! You can sign up to be notified if a style is restocked on the product page. Just choose your size & then click the pink NOTIFY ME WHEN AVAILABLE button. You can also Contact Us to find out when/if your size/style will be back in stock.
Yes you can! Click here
What if I have another question?
We love hearing from you, so if you have any further questions, concerns or feedback regarding any of our products or website please click here to Contact Us





















