Shipping
Christmas & NYE Shipping Cutoffs >
We want to make sure your parcels arrive in time for Christmas Day & NYE, so please take note of these dates during this SUPER BUSY period!
Parcels ordered outside this time may still arrive before Christmas/NYE, but we recommend ordering before these dates as Australia Post are going to be under the pump!!
Australia (all orders are sent express) > Order before Monday 17th December 11:59pm AEDT
New Zealand > Order before Friday 14th December 1pm AEDT (must choose Express Post option)
Important Information to Note >
Australia Post are NOT shipping or delivering parcels on Monday 31sth December (which is an Australia Post nationwide holiday).
Our processing & handling times for orders placed over the 22nd Dec-31st Jan is 1-3 business days due to the sheer volume of orders we will need to post the Xmas break.
Shipping > Australia
All Australian orders are shipped via Express Post. Your order will be shipped the same day, or next business day and will arrive in 1-2 days for metro areas, and 2-3 days for regional areas.*
Please note during busy periods dispatch may take a day or two longer depending on volumes - we're just a small business!
You can check delivery estimates online for Express Post (the "From" postcode is 2565): auspost.com.au/apps/domestic-parcel.html
Daily Shipping Cutoffs (otherwise dispatched the next business day)
Monday - Friday > Orders before 1pm (AEST/NSW TIME) will be dispatched same day
Saturday, Sunday & NSW Public Holidays > Dispatched the next business day
*Shipping/delivery times may be longer due to circumstances outside our control
*Please note during busy periods dispatch may take a day or two longer depending on volumes.
*All parcels require someone to take delivery/signature. I recommend shipping to your work place if you won't be home.
International Shipping > New Zealand
*International orders will be shipped within 2 business days.
International Shipping > Rest of the World (see Australia & New Zealand above)
*International orders will be shipped within 2 business days.
*Average delivery times. Excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post's control.
Please note: For International customers we do our best to avoid customs duties & taxes, however upon entry you may be charged based on your local sales taxes or import duties. If you are concerned you can contact your local customs office.